Should I have my carpet dry-cleaned or steam cleaned?
Most major carpet manufacturers recommend truck-mounted hot water or steam extraction as the preferred method. Hot-water extraction done properly by a certified trained technician removes more soil and spots than dry cleaning methods.
What method do you use?
We use the hot-water or steam cleaning method. This process introduces a combination of hot water and a cleaning solution into the carpet. This mixture penetrates the fibers to dislodge dirt and other particles. Then we extract the solution and the dirt, leaving your carpet clean as new.
I have heard it it best to put off having your carpet cleaned as long as possible, is this true?
No. In fact, many of the major carpet mills today recommend professional cleaning at least once per year. The build-up of soil in your carpet in combination with foot traffic creates abrasion that breaks down your carpet's fibers. The higher the traffic in a given area, the more often the carpet will need cleaning.
Can you get pet odor out of my carpet?
The short answer is yes.
Pet odor is a common problem. Pro Carpet Cleaners can help you deal with your pet challenges. From minor problems to major headaches Pro Carpet can help find the solution that works best for you.
The problem with pet odor is that it can be much deeper than it first appears. Pet urine can easily soak through the backing of the carpet into the padding underneath. In more severe cases the urine can penetrate into the sub-floor beneath the padding. This creates a problem that is multi-layered.
The urine also provides for the growth of bacteria. This, in turn, contributes to a worsening of the odor problem and can contribute to permanent color loss of the carpet fiber.
To eliminate this problem the urine must be removed or neutralized from each of the layers effected. If the contamination is limited to only the face yarn of the carpet, then the cleaning itself may effectively remove the odor. In more severe cases a urine neutralizer may be applied.
In the most severe cases, replacement of the carpet padding, treatment of the under-side of the carpet and the sub-floor may be required. Even replacement of the carpet, however, cannot guarantee complete removal of the odor.
Left untreated over a period of time pet odor can become absorbed into many of the porous materials in your home. Draperies, sheet rock, upholstered furniture, baseboards, even the concrete foundation are just a few of the materials that can absorb these odors.
Pro Carpet Cleaners offer a range of solutions to help you with your pet odor problems. In the long run, however, it may be more a matter of proper maintenance instead of total elimination. After all, we love our pets and want to keep them a part of our family. Pet ownership adds to the challenge of maintaining a clean and healthy home. At Scott's Carpet Care we can help you meet those challenges.
How long will it take my carpets to dry?
The normal drying time is anywhere from 6 to 12 hours. The carpet will only be damp to the touch. Depending on weather conditions, room temperature, air flow, and overall conditions this time can vary. Time can also vary based on how dirty the carpet was and how much we had to go over it. Carpets dry faster with good air flow. We double extract you carpet which makes drying time much faster.
Do I need to vacuum before my service?
You should vacuum your carpets regularly, but it isn't necessary to pass it again specifically for our visit. Our technicians will always pre-vacuum the area with our state-of-the-art machines before we begin the cleaning.
How long will it take to clean my carpets?
The time it takes us to clean each carpet depends on its area, how dirty it is, and how many tough stains there are. Whether we dry or steam clean your carpets also affects the amount of time it takes. We can give you a more accurate estimation when you call us for a consultation.